Yes! Currently, cigarettes and chewing tobacco are allowed. These items must be sealed upon
admission. Vapes or e-cigarettes are prohibited.

Yes, all clinical staff are licensed through the State of Wisconsin. We have a multi-disciplinary staff
comprised of Master’s level clinicians, AODA licensed clinicians and Licensed Professional Counselors.

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Currently, pets are not allowed on campus. You are welcome to bring a photo of your furry friend for
comfort if you’d like!

Once you have been admitted into the 28-day residential treatment program, you will not leave the
facility unless it is part of programming.

Electronic devices are not allowed to be brought into the residential treatment program. There are
facility phones provided to you to call your loved ones daily. Click here to see our packing list for more

There is no cure for addiction. However, living a life without the use of substances is achievable and maintainable in the long term. In fact, recovery from substance use is an ongoing, lifelong process. Our goal at the JNC is to help our clients develop skills and provide them with the tools to manage their addictive behaviors successfully. As our client, you’ll learn how to navigate daily life without using substances. We’ll help you as you overcome the challenges of addiction.

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Our homes are designed for the person in recovery. Your loved ones may not live there with you.

No! If you have a desire to continue life in recovery, you are welcome to apply to be a resident of our
Recovery Homes.

There is a one-time move in fee and a monthly service fee that you’re required to pay. Call and speak to
our Recovery Homes Coordinator for more information.

At the Jackie Nitschke Center, we never want finances to be the reason someone doesn’t receive the
help they deserve. Thanks to generous donors, we are honored to be able to offer our Jackie’s Legacy
Financial Assistance Program to qualifying individuals. Call us today to see if this program is right for you.

Yes! The Jackie Nitschke Center is in-network with most commercial insurance companies, as well as
most Badger Care plans. If we are out-of-network providers with your insurance, there are still options.
Call us today to find out the options best for you.

Your loved one does not have to be a past, present, or future client of the Jackie Nitschke Center for you
to attend our Family Education and Recovery Program.

Click here to fill out an application to be a resident of our Recovery Homes. You may also stop by 621 E.
Walnut Street to fill out an application in person.

If you have ever loved someone with a substance use disorder, you are invited to attend our Family
Education and Recovery Program. Whether your loved one is sober, currently using, or has lost their life
to their disease, you are welcome here.

Intensive Outpatient Therapy (IOP) is 3 groups per week, 3 hours per group and goes for 7 weeks. Once
IOP is successfully completed the client will transition into Aftercare programming. Aftercare is one
group per week, 2 hours per group and goes for 7 weeks. These times and dates could change
depending on the individual’s progress while in the group.

28 days is our typical residential treatment length. There are times where a longer stay is warranted based on the clients’ need. In those situations, we work with the client through the process of extending their stay in those circumstances.

If you have a loved one that has received treatment from us, you qualify for 1 voucher. Additional supports may attend for $125, which helps cover the cost of food, supplies, and staffing.

As you or your loved one progress through the recovery process and nears the end of treatment, the
JNC has a dedicated Discharge Case Manager that will begin working with you in week 2 to make sure
there is a solid plan in place by the time the residential program is completed. The Discharge Case
Manager will help you develop your plan for your next steps in your recovery journey. This is called
discharge planning, and it may include making connections in the community that can help promote
long-term success. We help the client with things like getting scheduled for their next level of services,
helping link clients with other services that may be offered in the community, applying for sober living,
etc. For clients that may be moving back to their home outside of Brown County we will help identify
service providers, support groups and therapists, and will assist with special living arrangements, if

Absolutely! We welcome all former clients that have successfully completed at least one level of
treatment at the JNC.

When being admitted into our IOP program, you are committing to participating in the full program,
including Outpatient/Aftercare.

You must complete our Intensive Outpatient Program before joining Outpatient/Aftercare.

The Jackie Nitschke Center has a list of medications that have been approved by a medical director
overseeing our facility. During your pre-admission screening, our Admissions Coordinator will determine
if your medications are allowed to be consumed while in the program. Prescription and over-the-
counter medications must be ordered by a physician and are securely stored and will be observed being
taken. Medications may not be stored in client rooms and clients will be responsible for any applicable
co-pays should a refill or new prescription be ordered while in our care.

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The Jackie Nitschke Center has a list of medications that have been approved by a psychiatrist who
oversees our facility. During your pre-admission screening, our Admissions Coordinator will determine if
your medications are allowed to be consumed while in the program.

No. The JNC Alumni group is 100% free to join and participate.

No, there is not a minimum, however, sobriety is a must when attending meetings and volunteering

Click here to review a copy of our packing list.

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The JNC Alumni meet twice a month to discuss “business” topics in addition to a facilitated group
discussion where other Alumni, along with the facilitator, can give feedback amongst the Alumni. The
“business” topics include (but are not limited to) volunteer, fundraising, and speaking opportunities
within the recovery community. The Alumni also plan and attend social events with families and friends
in fun and safe environments.

We are dual-diagnosis capable. We specialize in treating people suffering from the primary disease of
alcoholism/chemical dependency. We also serve persons who, in addition to alcoholism/chemical
dependency, may have been diagnosed with a mental health disorder.

If you are a substance user or if you are addicted to a substance, you’ll need a specialized type of therapy. To be effective, substance abuse therapy must identify and address the underlying causes of the user’s behavior. Treatment also should teach patients how to identify high-risk situations and triggers, and how to develop the skills to prevent a relapse. The goal of treatment, which can include group and/or individual therapy sessions, is to help each patient achieve lasting recovery.

A person remains extremely busy while in our program. From 6am to 10pm the day could be scheduled
with treatment programming, community support meetings, activities, yoga, physical fitness at the Y,
free time, study time, etc.

We believe in the use of Evidence Based Practices as being the foundation of our clinical services.
Evidence Based Practices are skills, techniques, and strategies that have been proven to work through
experimental research studies or large-scale research field studies. We utilize the Matrix Model and
Seeking Safety in our programming.

We offer a continuum of care that goes from our Residential treatment program to Intensive Outpatient
Therapy to Aftercare. Along with our clinical services we also maintain recovery residences and offer a
Family Education Recovery program. Our recovery residences are homes where clients can live in a safe,
sober environment for up to 12 months. Our recovery residences are certified by the Wisconsin
Association of Sober Housing (WASH). We are also listed on the State of Wisconsin’s Department of
Human Services Recovery Home registry.

The safety and security of our clients is paramount. The home is staffed 24/7/365 by Resident
Assistant’s whose responsibility is to assure that everyone in our care is in a safe and secure space. Our
staff is an awake, 24/7 staff, always available to the clients.

Our goal for the family program workshop is to help loved ones and supports help themselves. This is done throughout the 2-day program with discussion on how to set and follow through with healthy boundaries, gaining assertive communication skills, and learning more about how the disease of addiction impacts everyone, not just the person struggling with addiction.

There is a JNC Alumni meeting every 1 st and 3 rd Thursday of the month at the Jackie Nitschke Center from 5:30-7:00pm.

Call or email to find out about upcoming program dates and availability.

The JNC Alumni is comprised of any person in recovery who has completed at least one level of
treatment at the Jackie Nitschke Center and wants to continue their recovery with others of the same

This program is specifically designed for family members, loved ones, and supports of those struggling or who have struggled with addiction in the past.  

The program is facilitated by Shelby Robbins, who is a Clinical Substance Abuse Counselor at Jackie Nitschke Center. Her bachelor’s degree is in Human Development and her master’s degree is in Addiction Counseling.

The family program’s focus is to educate and give loved ones the tools to cope within the chaos and aftermath of addiction. It is not therapy, but by having multiple people that are able to relate and connect to each other, the workshop has a stronger impact.

Yes. We welcome family members as an integral part of the recovery process. We have a specific day
that every client will be involved in that is dedicated to the client’s family and/or healthy supports. This
day is filled with education, communication exercises and healing of the family.

YES!! All addiction counselors and treatment providers are required by federal regulations to maintain
confidentiality. All employees of the JNC are unable to provide any information on our clients without
that client’s consent. No one will know that you have utilized the services at the JNC unless you have
given written authorization for your consent or have made the choice to share that information on your

Respect for confidentiality is at the core of the JNC’s programming. That’s why no information about
anyone in treatment can be released by telephone or any other means without the signed consent of
that person, except in the case of a court order as specified by the regulations.